Welfare Benefits Advice

Hello There,

My name is Claire Roberts and I am the Welfare Benefits Advisor at Bridgend Carers Centre. The service has been in operation for just over 8 years and has proved to be a very well utilised service by unpaid carers across Bridgend County Borough.

During this time, an amazing £3 million has been claimed for carers and the person they care for. This highlights the problems that carers have in enforcing their rights and is a reminder of how unwieldy and complicated the benefit system is.

I can advise and assist on all aspects of welfare rights including form-filling; checking benefit entitlement; challenging decisions and advising on appeal procedures.   We can also provide help with our Debt Support Worker as well as access to Carers Grants.

Referrals can be made to myself by phoning Bridgend Carers Centre on 01656 658479, you can leave a message if I am unavailable and I will return your call as soon as possible.

Please note that requests for assistance in form-filling /challenging decisions / appeal procedures have an average waiting time of 4 weeks. As I am so busy I am sorry but I am unable to represent claimants at appeal hearings.